Privacy Policy

Website Privacy Policy

This privacy policy explains how Stenball Group Limited uses and protects any information that you give when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in line with this privacy statement.

Stenball Group Ltd. may change this policy from time to time; you’re welcome to check back here to see any amendments. This policy is effective from February 2019.

What information might we collect?

We may collect your name and job title, plus your contact information, including your email address.  Additionally, from time to time we may collect other information that might be relevant, for instance marketing information and/or offers.

What do we do with it?

We collect this information because it helps us to understand your needs and provide you with a better service, and to aid the following:

  • Internal record keeping, to improve our services.
  • From time to time we may send e-newsletters about our services or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

Secure information:

We are committed to ensuring that your information is secure, and in order to prevent unauthorised access or disclosure, we have internal physical, electronic and managerial procedures and safeguards.

How do we use cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie doesn’t allow access to external devices or any of your personal information, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, if you use them to click off this site, please be aware that we do not have any control over that other website and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not covered by this privacy statement. Each website should have its own privacy statement.

Controlling your personal information:

You can restrict the collection or use of your personal information by taking these steps:

When visiting website sign-up forms, always ensure there is a ‘check box’ that can be clicked to register that you do not want the information used for direct marketing purposes.  If, in the past you have agreed to us using your personal information for such purposes you can change your mind at any time by contacting us at

We will not share your personal information with anyone else unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under GDPR 2018. If you would like a copy of the information held on you please write to Stenball Group Ltd., St. Martins House, Ockham Road South, East Horsley, Surrey KT24 6RX or email

If you believe that any information we might be holding on you is incorrect or incomplete, please get in touch with us via the contact details above so it can be amended.